Terms of Service — GrokImage.ai

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and GrokImage.ai ("we," "us," or "GrokImage.ai") governing your access to and use of the website at grokimage.ai and all related AI image generation and editing services (collectively, the "Service").

By accessing or using the Service in any way — including creating an account, using the free tier, or purchasing credits — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (grokimage.ai/privacy/).

If you do not agree to these Terms, you must immediately cease all use of the Service.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that:

You are at least 18 years old
You have the legal capacity to enter into a binding contract
You are not prohibited from using the Service under any applicable law
You will use the Service only in compliance with these Terms and all applicable local, national, and international laws

We reserve the right to terminate any account we believe is operated by a person under 18.

3. Account Registration

3.1 Creating an Account

To access most features of the Service, you must create an account. When registering, you agree to:

Provide accurate, current, and complete information
Maintain and update your information as necessary
Keep your password confidential and secure
Notify us immediately of any unauthorized access to your account at [email protected]

3.2 Account Responsibility

You are solely responsible for all activity that occurs under your account, whether or not you authorized it. We are not liable for any loss or damage arising from unauthorized use of your account.

3.3 One Account Per Person

Each person may maintain only one account. Creating multiple accounts to circumvent usage limits, bans, or for any other reason is prohibited and may result in termination of all associated accounts.

4. Credits System

4.1 How Credits Work

The Service operates on a credits-based system. Credits are consumed each time you generate or edit an image. The number of credits consumed per generation depends on:

The AI model selected
The output resolution requested
The type of generation (text-to-image vs. image-to-image)

Current credit costs per model and resolution are displayed on the pricing page at grokimage.ai/pricing/ and within the generation interface. We reserve the right to adjust credit costs with reasonable notice.

4.2 Free Tier Credits

Free accounts receive 100 credits per month, refreshed on the first day of each calendar month. Free tier credits:

Do not carry over to the next month
Cannot be transferred to other accounts
May be subject to lower-priority queue placement

4.3 Purchasing Credits

You may purchase credit packages or subscribe to a monthly or annual plan. All purchases are:

Charged in USD at the prices listed at the time of purchase
Subject to applicable taxes
Non-refundable except as described in Section 4.5

4.4 Subscription Credits

Subscription credits are issued monthly at the start of each billing cycle. Depending on your plan:

Starter plan: Credits expire at the end of each monthly cycle
Pro plan: Unused credits roll over for up to 2 months (maximum balance: 2× monthly allotment)
Creator plan: Unused credits roll over for up to 3 months (maximum balance: 3× monthly allotment)

4.5 Refund Policy

Credit packages (one-time purchases): Unused credits from one-time purchases may be refunded within 14 days of purchase, provided fewer than 10% of the purchased credits have been used. Contact [email protected] to request a refund.

Subscription plans: Monthly subscriptions may be cancelled at any time. No partial refunds are issued for the current billing period. Annual subscriptions may be refunded on a pro-rated basis within 30 days of purchase; no refunds are available after 30 days.

No refunds for generated images: Credits consumed in generating images are non-refundable, regardless of your satisfaction with the output. AI image generation is a computational process, and credits are consumed whether or not you download or use the result.

4.6 Credits Have No Cash Value

Credits are not currency, have no cash value, and may not be transferred, sold, or exchanged for money or other consideration. Credits are a license to use computational resources within the Service.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use the Service to generate and edit images for lawful purposes, including personal creative projects, commercial applications (subject to the commercial license described in Section 7), artistic expression, and professional workflows.

5.2 Prohibited Content

You may not use the Service to generate, edit, or distribute content that:

(a) Involves minors in sexual or exploitative contexts
Any generation or attempt to generate sexual, exploitative, or otherwise inappropriate content involving individuals under 18 years of age — real or depicted — is strictly prohibited and will result in immediate account termination and referral to law enforcement.

(b) Constitutes non-consensual intimate imagery (NCII)
Generating realistic or realistic-appearing intimate, nude, or sexual images depicting real, identifiable individuals without their explicit documented consent is prohibited. This includes AI-generated "deepfakes" of a sexual or intimate nature.

(c) Is designed to harass, defame, or harm specific individuals
Generating realistic images falsely depicting real individuals in illegal activities, harmful situations, or in ways designed to damage their reputation, cause distress, or facilitate harassment.

(d) Promotes violence or terrorism
Content glorifying, inciting, or instructing in acts of violence, terrorism, or mass harm.

(e) Violates applicable law
Any content that violates federal, state, local, or international law, including copyright law, defamation law, and laws governing obscenity.

(f) Spreads disinformation
Realistic images of real public figures, political events, or news scenarios designed to deceive viewers into believing false events occurred.

5.3 Prohibited Platform Behaviors

In addition to content restrictions, you may not:

Attempt to circumvent usage limits, credit costs, or safety filters
Use automated bots, scripts, or bulk generation tools beyond what is expressly permitted by your plan's API access terms
Resell or commercially redistribute access to the Service itself (i.e., acting as a reseller or white-label provider without a separate commercial agreement)
Probe, scan, or test the security of the Service
Reverse engineer, decompile, or attempt to extract the source code or model weights of any AI model accessible through the Service
Use the Service in a way that could disable, overburden, or impair its infrastructure

5.4 Content Moderation

We use automated systems and human review to detect policy violations. We reserve the right to:

Remove content that violates these Terms without notice
Suspend or terminate accounts engaged in prohibited activities
Report illegal content to appropriate law enforcement authorities

6. Intellectual Property

6.1 Our IP

The Service, including its software, design, trademarks, logos, and content created by GrokImage.ai, is owned by or licensed to GrokImage.ai and protected by applicable intellectual property laws. These Terms do not grant you any rights in our intellectual property except as expressly stated.

6.2 Your Uploaded Content

You retain all ownership rights to images and other content you upload to the Service. By uploading content, you grant GrokImage.ai a limited, non-exclusive, royalty-free license to process your content solely for the purpose of providing the Service to you (e.g., transmitting your image to an AI model provider for editing). This license terminates when your uploaded content is deleted per our retention policy.

You represent and warrant that:

You own or have all necessary rights to the content you upload
Your uploaded content does not infringe any third party's intellectual property, privacy, or other rights
You have obtained any necessary consents for images depicting real individuals

6.3 AI-Generated Images — Ownership

Subject to your compliance with these Terms, you own the AI-generated images you create through the Service, subject to the following:

(a) Personal Use License (Free and Starter Plans)
You are granted a non-exclusive license to use generated images for personal, non-commercial purposes. Commercial use of images generated under Free or Starter plans requires upgrading to a plan that includes a commercial license.

(b) Limited Commercial License (Pro Plan)
You may use generated images for commercial purposes, including in client work, marketing materials, and digital products, provided the images are not resold as standalone stock images or used in ways that compete directly with the Service.

(c) Full Commercial License (Creator Plan)
You may use generated images for any lawful commercial purpose, including resale of images as part of products (e.g., prints, merchandise, licensed digital assets). You may not resell the raw generated images as stock photography without substantial modification.

Important limitation: No plan grants you the right to claim copyright over the AI-generated images in jurisdictions where such copyright cannot be established for AI-generated works (including the United States, per current U.S. Copyright Office guidance). GrokImage.ai makes no representations about the copyright status of AI-generated images in any jurisdiction.

6.4 Third-Party Intellectual Property

You are solely responsible for ensuring that your use of generated images does not infringe third-party intellectual property rights. AI models may produce outputs that resemble existing works. GrokImage.ai does not screen generated images for third-party IP similarity and is not liable for any infringement resulting from your use of generated images.

7. Third-Party AI Models and Services

The Service provides access to AI models operated by third parties, including xAI, Google, and fal.ai. By using these models, you acknowledge:

Your prompts and uploaded images are transmitted to and processed by the applicable third-party provider
Third-party providers have their own terms of service and usage policies, which you are also bound by when using their models through our Service
GrokImage.ai does not control the outputs of third-party models and is not responsible for inaccuracies, unexpected content, or changes in model behavior
Third-party providers may change or discontinue models, which may affect their availability on our Service

8. Disclaimers and Limitation of Liability

8.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

We do not warrant that:

The Service will be uninterrupted, error-free, or secure
Generated images will meet your creative expectations or quality requirements
The Service will be free from viruses or harmful components
Any AI model will remain available or maintain its current capabilities

8.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GROKIMAGE.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, goodwill, or business opportunities
Damages arising from your use of or inability to use the Service
Damages arising from third-party AI model outputs
Unauthorized access to or alteration of your content

IN NO EVENT WILL GROKIMAGE.AI'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO GROKIMAGE.AI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so the above limitations may not apply to you in full.

9. Indemnification

You agree to indemnify, defend, and hold harmless GrokImage.ai and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
Content you upload or generate through the Service
Your violation of any applicable law

10. DMCA and Copyright Policy

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

To submit a copyright infringement notice, contact our designated agent:

Email: [email protected]

Your notice must include:

Identification of the copyrighted work claimed to be infringed
Identification of the allegedly infringing material and its location on our Service
Your contact information (name, address, phone, email)
A statement of good faith belief that use is not authorized
A statement under penalty of perjury that the information is accurate and you are authorized to act
Your physical or electronic signature

We will respond to valid DMCA notices promptly and may terminate accounts of repeat infringers.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting [email protected] or using the account deletion feature in your account settings. Upon termination:

Your account access will be revoked immediately
Unused purchased credits will be forfeited (no refund after the 14-day refund window)
Your data will be deleted per our Privacy Policy

11.2 Termination by GrokImage.ai

We reserve the right to suspend or terminate your account, with or without notice, if:

You violate these Terms or our Acceptable Use Policy
We are required to do so by law
We reasonably believe your account poses a security or legal risk
You engage in fraudulent activity

For serious violations (particularly Section 5.2(a) involving minors), termination is immediate and permanent with no appeal.

11.3 Effect of Termination

Sections 5, 6, 8, 9, 10, 12, and 13 of these Terms will survive termination.

12. Modifications to the Service and Terms

12.1 Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable advance notice of material changes where practicable. We are not liable to you for any modification, suspension, or discontinuation.

12.2 Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice on the Service. Changes become effective 30 days after notification (or immediately for changes required by law). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve any dispute with us informally by contacting [email protected]. We will make good-faith efforts to resolve the dispute within 30 days.

13.3 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration under the American Arbitration Association (AAA) Consumer Arbitration Rules, conducted in English in Delaware. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction for:

Infringement of intellectual property rights
Violations of Section 5.2(a) (content involving minors)
Imminent harm to the other party

13.4 Users Outside the United States

If you are located outside the United States, you may have additional or different rights under local law. Nothing in these Terms is intended to limit rights that cannot be contractually waived under applicable law.

14. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrokImage.ai regarding the Service and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.

No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.

Force Majeure: We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, or government actions.

15. Contact

For questions about these Terms:

GrokImage.ai
Email: [email protected]
Support: [email protected]
Website: grokimage.ai/contact/